Privacy Policy

Terms & Conditions for ProhatExpress.com

Last Updated: [20 Jan 2025 ]

Welcome to Prohat Express! By accessing or using our website (prohatexpress.com), you agree to comply with and be bound by the following terms and conditions, which govern your use of this website and our services. If you do not agree to these terms, please refrain from using our website.

  1. Acceptance of Terms

By using Prohat Express, you acknowledge and agree to these Terms & Conditions. We reserve the right to update, modify, or change these terms at any time, and such changes will be posted on this page. You should review these Terms regularly to stay informed about any changes.

  1. Use of Our Services

Prohat Express is an online platform offering both physical and digital products, as well as a custom order feature. You agree to use our services for lawful purposes only and to comply with all applicable laws.

  1. User Accounts

Account Creation: You must create an account to purchase products, access certain services, or earn money through the “Earn Money System.”

Account Security: You are responsible for maintaining the confidentiality of your account credentials and agree to notify us immediately of any unauthorized use.

  1. Product Orders

Custom Orders: You may create custom orders for physical or digital products by uploading pictures and specifying your budget. Prohat Express will facilitate your request accordingly.

Order Acceptance: All orders are subject to availability and may be accepted or rejected at our discretion.

Order Modifications: If you wish to modify or cancel an order, please contact us within 0-24 hours of placing the order.

  1. Payment and Fees

Payment Methods: We accept various payment methods, including credit/debit cards and online payment systems.

Service Fees: Our Paid Support Services and Earn Money System may involve additional fees. Any such fees will be clearly displayed before completing the transaction.

Refunds and Cancellations: Refunds will be processed according to our refund policy, which may vary depending on the nature of the product or service.

  1. Support Services

Prohat Express offers paid support services via SMS, phone calls, and video calls. These services are available for product-related issues, digital product consultations, or general inquiries. Charges will apply, and detailed descriptions of the services will be provided in advance.

  1. Service Marketplace

Task Management: Prohat Express provides a marketplace where users can post service requests, such as mobile repairs, digital product issues, etc. Other users may offer services to fulfill these tasks.

Third-Party Access: Third parties are not allowed to directly provide services on our platform. All services must go through our verified system, InshaAllah.

  1. Privacy Policy

We are committed to protecting your privacy. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

  1. Intellectual Property

Ownership: All content, images, logos, and trademarks on Prohat Express are the property of Prohat Express or its licensors and are protected by copyright law.

Use of Content: You may not reproduce, modify, or distribute any content from the website without prior written permission.

  1. Limitations of Liability

Prohat Express is not liable for any indirect, incidental, or consequential damages resulting from your use of the website, products, or services. We do not guarantee that our services will be uninterrupted or error-free.

  1. Termination

We reserve the right to suspend or terminate your account if we believe you have violated these Terms & Conditions. Upon termination, your right to access and use the services will immediately cease.

  1. Indemnification

You agree to indemnify and hold Prohat Express, its affiliates, employees, and agents harmless from any claims, damages, or losses resulting from your violation of these Terms or use of our services.

13. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of [Your Country], and you agree to submit to the exclusive jurisdiction of the courts in [Your City/State].

  1. Dispute Resolution

Any disputes arising from or in connection with these Terms will be resolved through [Arbitration/Mediation] in accordance with the applicable rules.

  1. Force Majeure

Prohat Express shall not be held liable for any delays or failure to perform due to circumstances beyond our control, including natural disasters, pandemics, or technical failures.

  1. Contact Information

For any questions or concerns regarding these Terms & Conditions, you can contact us at:

Prohat Express Support
Email: prohathelp@gmail.com